International shoppers
International shoppers can get a discount card good for 11% off most purchases at the Visitor’s Center.
- Weekdays before lunch are the least crowded times to visit Macy’s.
- Take advantage of baggage check/coat check if you’ll be shopping for a while.
- Ask the cashier if you’d like to have your purchases shipped home.
- The lower floors tend to be more crowded than the upper floors.
- Macy’s is known for having great sales, especially compared to some of the more upscale New York City department stores.
Dining At Macy's Department Store
From casual, fast-food eateries to more refined options, there’s no reason to go hungry while you’re shopping at Macy’s.
- Cellar
- Cellar Bar & Grill
- Cucina & Co.
3rd Floor
- Starbucks Coffee
4th Floor
- Auntie Anne’s Pretzels
- Ben & Jerry’s Ice Cream
- Jimmy’s Pizza
8th Floor
- Au Bon Pain
- DeGustibus Cooking Classes
- Some of New York City’s best cooking classes are offered at Macy’s Herald Square. See more information at DeGustibus Cooking School Website
Macy's Department Store Visitors Services
On the second floor of Macy’s Herald Square, the Visitor’s Service area can make your shopping trip easier, with both luggage and coat checks, as well as conscierge services. Their services include:
- Shopping Assistance
- Tourist Information
- Coat & Package Check
- Language Assistance
- Refreshments
Macy's at Christmas
- Visiting Santa at Macy’s
- Macy’s Holiday Windows Guide
Macy’s Department Store Layout:
With ten floors of shopping, many escalators and elevators and even a half-floor here and there, I recommend you get a Macy’s visitors guide at the entrance. This helpful brochure lists which departments (and designers) are available on each floor, where the restrooms are and where you can stop to grab something to eat or drink while you venture through this massive store.
Lower Level
- Macysport
- Men’s Athetic Footwear
- Men’s Basics
- Men’s Casual Pants, Dockers
- Men’s Loungewear/Robes
- Men’s Outerwear/Swim
the Cellar
- Cellar Bar & Grill
- Cucina
- Customer Coat & Package Check
- Frames
- Gourmet Foods, Candy, Coffee
- Housewares
- Macy’s Arcade Souvenirs
- Sharper Image
- The Cellar Kitchen
- Vision Express – Optical
One
- Accessories/Jewelry
- Au Bon Pain
- Coach Handbags
- Cosmetics/Fragrances
- Information Center
- Louis Vuitton
- Men’s Furnishings: Shirts, Ties & Accessories
- Men’s Sportswear
- The Wireless Store
- Women’s Socks/Tights
One and A Half
- Calvin Klein Jeans
- DKNY Denim
- Ecko
- Guess Jeans
- Kangol
- Nautica Jeans
- Polo Jeans
- Rocawear
- Sean Jean
- Tommy Hilfiger Denim
- Young Men’s Levi’s
Two
- Cosmetics
- Green Tea Nail Salon: offering manicures, pedicures & massages
- Men’s Collections
- Men’s European and American Designers
- Misses’ Activeware, Nike, Northface
- Misses’ Better Sportswear
Three
- Bridge Sportswear
- Maternity
- Men’s Clothing
- Misses’ Better Sportswear
- Starbucks Coffee
Four
- Comfort Shoes
- Cosmetics
- Dresses & Suits for Misses’ & Petites
- Junior Shoes
- Junior Sportswear & Dresses
- Auntie Anne’s Pretzels
- Ben & Jerry’s Ice Cream
- Jimmy’s Pizza
Five
- Fur Vault at Macy’s
- Misses’ Sportswear
- Petites
- Women’s Shoes
Six
- Domestic
- Lingerie
Seven
- Children’s & Infant’s
- Macy’s Women Coats
- Macy’s Women Sportswear, Suits & Dresses
- McDonald’s
Eight
- Au Bon Pain
- Barware
- Bridal Registry
- Bridal Dress Salon
- Cards
- China
- Coats for Misses, Petites & Juniors
- Crystal
- Flatwear
- Framed Art
- Giftware
- Gift Wrapping Services
- Glassware & Silver
- Santaland
- Table Linens
Nine
- Area Rugs
- Beds/Mattresses
- Furniture
- Holiday Trim Shop
- Jewelry Brokerage
- Luggage/Backpacks/Briefcases
- Razor Center
- Watch & Jewelry Repair
- Wig Salont